Privacy Policy

DimeTech Agency is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

We adhere to data protection principles that ensure transparency, security, and respect for your individual rights.

We collect information that you voluntarily provide to us, such as your name, email address, company name, and project details when you fill out contact forms, subscribe to our newsletter, or request an audit.

This information is used strictly to communicate with you and provide the services you have requested.

When you visit our site, we automatically collect certain technical data, including your IP address, browser type, operating system, and browsing behavior (e.g., pages viewed, time spent on site).

This data is collected via cookies and similar technologies to help us improve user experience and site performance.

We process your data based on several legal grounds: the performance of a contract (to provide our services), your explicit consent (for marketing communications), and our legitimate business interests (to improve our website and security).

We use your data to: respond to inquiries, deliver contracted services, process payments, send service-related updates, and, with your permission, send marketing newsletters and promotional offers.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Inquiry data is typically retained for 24 months, while project-related data is kept for the duration of the client relationship plus a period required for legal compliance.

We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers, hosting partners, payment processors).

These parties are contractually obligated to keep your information confidential and use it only for the tasks we have assigned them.

As a global agency, your data may be transferred to and processed in countries outside of your own. We ensure that such transfers comply with applicable data protection laws and that your data remains protected.

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. You also have the right to object to processing and the right to data portability.

To exercise any of these rights, please contact us at dimetechacademy@gmail.com. We will respond to your request in accordance with applicable law.

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or alteration. This includes encryption, secure servers, and restricted access protocols.

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The 'Updated' date at the top will indicate when the last changes were made.

For any questions or concerns regarding our privacy practices, please reach out to us at dimetechacademy@gmail.com.