Trust & verification
Confirm we're a real Shopify Partner
Search our agency name or partner ID below to verify our credentials before you share store access with anyone.
Try “DimeTech Agency” or partner ID 791366.
How we request access
We only ever request collaborator access through the Shopify admin — never your password.
Report impersonation
Suspect a fake DimeTech account? Tell us and we'll confirm within hours.
Why this matters
Why verifying an agency before you share access matters
Store access, ad accounts and customer data are valuable — a few minutes of checking can save months of cleanup.
Protect store access
Collaborator access to your Shopify admin can touch products, orders, payouts and customer data. Confirming who you're granting that to is a basic security step, not paranoia.
Avoid impersonation scams
Impersonators sometimes copy an agency's name, logo and case studies to look legitimate. Verification confirms you're actually talking to who you think you're talking to.
Set the right expectations
A genuine partner status usually means a track record of launched stores and accountability to Shopify's partner standards — useful context before you commit budget.
Do it yourself
How to verify any agency, step by step
- 1
Ask for their Shopify Partner ID
Every legitimate Shopify Partner has a public Partner ID. A real agency will share this without hesitation.
- 2
Search their business name and reviews independently
Look them up outside of links they send you — search engines, review platforms and social channels they don't control.
- 3
Check for a real portfolio with named, live stores
Ask to see actual live URLs of stores they've built, not just screenshots that can't be verified.
- 4
Confirm how they'll request access
Legitimate agencies request Shopify collaborator or staff access through the platform itself — never your personal password.
- 5
Verify contact details match official channels
Cross-check the phone number, email and WhatsApp against the agency's own website, not just what was sent to you in a message.
Watch out
Red flags that suggest an agency isn't who they claim to be
They ask for your Shopify account password instead of requesting collaborator access.
They pressure you to pay immediately, before any written proposal or scope of work.
Their portfolio only shows screenshots or mockups — no live, working stores.
Contact details change between conversations, or messages come from personal numbers only.
They refuse to share a Partner ID or get defensive when asked to verify credentials.
Pricing is dramatically below market rate for the scope of work described.
What it means
What our Shopify Partner status actually means
Being an active Shopify Partner means we're recognised by Shopify to build, launch and manage stores on their platform, and our activity is tied to a real, traceable Partner ID — 791366.
It doesn't automatically guarantee a specific outcome for your store — that comes down to the strategy, design and execution behind each project. What it does mean is accountability: our partner activity, launched stores and standing are tracked, not self-reported claims with nothing behind them.
We publish our Partner ID openly and encourage every prospective client to verify it directly with Shopify, alongside checking our own lookup tool above.
Quick answers